Powerful box office software for seamless on-ground ticket sales
Manage on-site ticket sales effortlessly with Ticket Generator's advanced box office software. From live box office operations to secure payments and agent management, our box office ticketing software helps you sell tickets at counters while staying fully synced with your online ticketing system.
Run a live box office alongside online ticket sales
Manage counters, agents, and payments in real time
Easily manage ticket allocation, refund policies, and availability
How to set up your event box office?
Create Your Event
Log in to Ticket Generator, create your event, and configure ticket types and capacity for both online and box office sales
Enable Box Office Mode
Activate the box office tab from your dashboard and configure on-ground ticketing settings for counters and agents
Configure Sales Rules
Manage variable mapping, balance online vs. counter sales, set allowed payment methods, and establish refund policies
Assign Agents and Start Selling
Assign staff members as box office agents and start selling tickets using the live box office interface
Start selling tickets at your box office today
Free account | No credit card required
All the tools you need for event box office management
Live Box Office Management
Run a fully functional live box office that stays synced with your online ticketing box office. All ticket sales, whether online or at counters, are updated in real time to prevent overbooking and ensure accurate capacity management.
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Design Custom Seat Maps
Design precise seat maps for stadiums, halls, theatres, and custom spaces with full control over sections, rows, and individual seats. You can create VIP, premium, and general sections, handle complex layouts with aisles and balconies, and support both small venues and large stadiums with equal accuracy.
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Smart Inventory Allocation
Decide how many tickets are sold online and how many are reserved for on-ground counters. This flexibility allows you to distribute inventory strategically across registrations and box office ticket booking channels, ensuring availability where it's needed most.
Multiple Payment Modes
Accept cash and credit cards at your event box office. Configure allowed payment methods for each counter to ensure smooth and secure transactions.
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Refund Policy Management
Set and enforce customized refund policies for box office ticketing systems. Define eligibility rules, timelines, and approval workflows to handle refunds consistently and transparently.
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Agent Assignment and Control
Assign trusted staff members as box office agents and control their access levels. Track individual performance, monitor sales activity, and ensure accountability across all ticket counters.
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Centralized Box Office Dashboard
Manage all counters, agents, and transactions from a single box office management software dashboard. View sales reports, capacity usage, and payment summaries in real time.
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Box Office Activation Controls
Easily activate, deactivate, or temporarily pause any box office counter based on operational needs. You can also delete inactive box offices when they are no longer required.
Who should use box office software?
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Trusted Protection
Dedicated to safeguarding your data and privacy
At Ticket Generator, we take data protection seriously. Our systems comply with leading international standards such as ISO 27001:2022 for information security, GDPR for user data privacy, and SOC2 for operational integrity—ensuring your information remains secure at every step.
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Top brands like Deloitte, Verizon, and Takeda use Ticket Validator
Top-Rated
See what event managers say about Ticket Generator
Hear straight from the event pros
What I like about it is that we can easily track how many invited guests have arrived and directly report this to our client. This gives us a good indication of when to start the program. It also makes the registration process simple as we just need to scan the guests’ tickets—no spreadsheets required.
Callum Webster
Perky People
We started using Ticket Generator years back and are very pleased with our experience. They have continued to improve their product to adapt to an ever-changing market. Whenever we have faced an issue, we have received full support to resolve our problem quickly.
Greg Berry
Univ. of Alabama at Birmingham
The ease of use provided by Ticket Generator is truly remarkable. I wholeheartedly recommend Ticket Generator to event planners and organizers, as it has proven to be an invaluable tool for streamlining ticket management.
Dr. Donnie Glasgow
Knuckle Headz
One of the major problems Ticket Generator effectively solves is the global availability of tickets to audiences worldwide. With this tool, we can now easily generate secure digital tickets. Ticket Generator has proven to be reliable and efficient in meeting our ticketing needs.
Reginaldo Carolina
CAMS Events
Ticket Generator empowers us to effectively manage inventory at the point of sale, facilitate distribution, and retention. The seamless ticket distribution has been a game-changer, propelling our startup partners to new heights.
Matthew Headley
230 Loridans, LLC
From designing the ticket and sending them out to validating on-site and gathering attendance data, Ticket Generator does it all. We had multiple team members scanning QR Codes at the entry, without any chaos. It’s rare to find one tool that handles creation, distribution, validation, and performance tracking.
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Lila Harper
Event Organizer
I was responsible for branding, website creation, and event registration management for the National Health Research Conference in 2022. What I love the most about this app is that multiple team members can scan and validate tickets. It also allows you to upload your own ticket design and add unique identifiers.
Kershelle Barker
KHreative
Ticket Generator is a cost-effective, easy-to-use, and customizable ticketing system. We have been using it for both large and small-scale events. It allows us to send individual tickets to each of our attendees and easily scan these tickets on-site.
Heather Bennett
Seller System
The ticket app is extremely effective because we can trace the tickets easily. With printed tickets, people always say that they tend to lose their tickets. But with Ticket Generator, even if they misplace their tickets we can find and resend/reprint it.
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Deyon Bovell
Rhythm & Groove Dance Studio
Ready to power your events with box office software and online ticketing solutions?
First 10 tickets free | Free account | No credit card required
Email us
Still have a query or concern? Write to us and our support team will get in touch soon.
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Need Help?
Frequently asked questions
Get quick answers related to our box office software and online ticketing solutions
Box office software is a digital system that helps event organizers manage on-site ticket sales, payments, agents, and inventory from physical counters. Unlike manual systems, modern online box office software integrates directly with online ticketing platforms, ensuring real-time updates and accurate reporting.
With Ticket Generator's box office software and online ticketing solutions, you can run a professional event box office while maintaining full visibility and control over ticket sales.
Yes. You can set box limits to decide how many tickets are sold online and how many are reserved for on-ground counters.
Yes. You can assign multiple box office agents and manage their access and permissions centrally.
Yes. You can activate, deactivate, or delete any box office counter from your dashboard.
Refunds are managed according to your configured refund policy and can be processed through the dashboard.
Yes. All box office and online sales are updated in real time to ensure accurate inventory and reporting.
Our Blogs
Learn more about box office ticketing
See our helpful guides on live box office setups, hybrid ticketing, and on-site sales best practices
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What Is an Online Box Office System?
Sell tickets at the door and online from one shared inventory, synced live with no overbooking
How to Choose a Box Office System
The 5 things that separate a great system from a costly one, plus how pricing compares
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Set Up a Box Office in 5 Steps
Plan your counters, create tickets, staff up, and test before doors open
Ready to power your events with box office software and online ticketing solutions?
First 10 tickets free | Free account | No credit card required